Finding good tech support is simultaneously the most important and most impossible task for anyone trying to operate in our world today. Maybe you find someone who knows what they’re doing, but they’re difficult to reach, or hard to understand, or you just plain don’t like them. Or maybe they’re friendly and offer good customer service, but you can tell they’re Googling the answers to your questions.
“Does this guy really know all this stuff?”
“Can anybody really be as good as he says he is?”
“Do I really need somebody that good?”
Yes, he does.
Yes, he is.
Yes, you do.
You know when you watch a movie and they’ve got a character who is soooo good on a computer that they’re dueling with another programmer in real time, jousting back and forth until they drop an electronic bomb and destroy their virtual opponent on the other side of the keyboard? “That’s the dumbest thing I’ve ever seen,” I used to say. After I got to know TNR, I stopped scoffing at those scenes. He’s the real deal.
You want him on your side, if for no other reason than to be able to sleep at night knowing he’s not working against you. TNR is what happens when you get a computer virus and say “Why don’t those people do something productive and use their talents for good?”
Well, some of them are, and now you know one. Don’t let this opportunity pass you by.
Counter Intelligence (no, not that one. We make custom countertops.)